Accessibility Statement

This accessibility statement applies to https://portal.spft.nhs.uk/. 

This website is run by Sussex Partnership NHS Foundation Trust. We want as many people as possible to be able to use this website.

We have made our website as accessible and usable as possible. We've done this by adding an accessibility and language toolbar to our website as well as following the Web Content Accessibility Guidelines (WCAG 2.1) produced by the World Wide Web Consortium, W3C, the web's governing body.

We've aimed for AA compliance with WCAG, but we haven’t necessarily followed all the checkpoints as some are no longer relevant or have been demonstrated to get in the way of accessibility.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Recite Me toolbar

Our accessibility and language toolbar allows you to customise our website according to your own preferences. This can be accessed by clicking on the accessibility icon on the bottom right of the screen. You can change:

  • Language – one of over 100 options
  • Font size and type
  • Colour background and contrast
  • Magnification
  • Text into audio

We also offer additional accessibility features:

  • Ruler
  • Dictionary
  • Audio file download

PDF Documents

Visually impaired users may have trouble reading PDF files with screen reader software. To overcome this, you can go to the Access Adobe website and use their online conversion tools for Adobe PDF Documents

We know some parts of this website are not fully accessible:

  • Some form elements require JavaScript so may not be fully accessible

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email This email address is being protected from spambots. You need JavaScript enabled to view it.

We’ll consider your request and get back to you in 20 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Sussex Partnership NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

What we’re doing to improve accessibility

We will be a carrying out a full accessibility review in early 2021 with the aim to improve accessibility throughout 2021.

Preparation of this accessibility statement

This statement was prepared in September 2020.